Dear User,
Our Privacy Policy defines the treatment of any personal information provided to us when you use our website www.pfmobility.pt (“Site”), which is operated and managed by PFMobility, Lda., a commercial company incorporated and headquartered at Rua Doutor Gomes Leal, 3ª, 2560-331 – Torres Vedras, Portugal (“Administrator”).
It also describes how we use cookies and some of the security measures we adopt to protect your privacy, as well as establishing what you may not do, since the protection of your personal data and privacy is of great importance to us.
These rules and guidelines, together with the general conditions of use (“General Conditions”), establish the way in which your personal data that is entered directly and uploaded to the Site will be processed and collected within the scope of the services provided.
The data provided to us is treated in an absolutely confidential manner by the administrator, who guarantees the high security and privacy of the information provided, in accordance with the provisions of national legislation (currently Law no. 67/98, of October 26) and of the European Union applicable to the protection of personal data and, in particular, as of May 25, 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, and its regulations.
Please read the following text carefully in order to understand the practices regarding the processing of your personal data.
1. Information we collect
In order to be able to provide you with our service, we will use the following personal data provided by you via electronic communication or by entering it in the respective fields on our website:
- First name/Surname/Company name:
- Country/Street name/City/Postal code;
- Telephone number; and
- E-mail address.
2. Purposes
The data collected on this Site is intended for processing requests, communicating with users, requests for information and possible complaints, statistical analysis and improving our services.
The personal data you provide will be used by the Administrator for the purposes of providing services and complying with applicable legal obligations.
Your personal data will be recorded in our contact database and may be used, with your prior consent, for the following purposes:
- Direct marketing activities, including the sending of newsletters, e-mails, SMS, MMS or other messages;
- Information that helps users keep up to date with news, travel routes, promotions, competitions and initiatives of general interest; and
- Market studies or any other studies that allow for an increase in the quality of the Administrator’s products and/or the services provided by the Administrator.
3. E-mail
By agreeing to subscribe to our newsletter (“Newsletter”), you will receive information by e-mail about offers, suggestions and tips. If you wish to stop receiving our Newsletter, you can delete your registration from our mailing list by clicking on the link at the bottom of each Newsletter page.
We would like to inform you that the Administrator takes all necessary precautions to protect your data and cannot be held responsible for any acts that do not result from its own negligence.
4. IP Address and Cookies
We may collect information about your computer, including, where available, IP address, operating system and browser type, for system administration purposes and to transmit aggregate information to our advertisers. This information will be for purely statistical purposes about your searches and patterns, without identifying you specifically.
For the same purpose, we may obtain information about your general use of the Internet through the use of a cookie file that is stored on your computer’s hard disk. These files will help us improve the site and provide higher quality and more personalized service. This will allow us to:
- Process, complete data, send your request and inform you of its status; and
- Ensure that customer service can contact you to answer your questions and situations of interest.
You can refuse to accept cookie files by selecting the option that allows you to refuse cookie files in your browser. However, choosing this option may make it impossible for you to access our Site. Unless you have configured your browser to refuse cookie files, our system will generate cookie files every time you access our Site.
Our Site uses the following cookies:
- Essential cookies: these cookies are used to help you access, move around and use all the features of the Website and without them the Website would not function properly;
- Analysis and personalization cookies: these cookies are used to help the Administrator understand how the Site is being used by collecting anonymous information that allows them to know, in particular, the parts of the Site that interest you most, languages, settings, preferences and the existence of errors; and
- Advertising cookies: these cookies are used to select the advertisements shared on the Site according to your preference, prevent the sharing of repeated advertisements or advertisements that are not of interest to you and allow the sharing of content from the Site on social networks.
5. Where your personal data is stored
Once you have given your prior consent, your personal data will be processed by the Administrator, who will be able to control, store and process it. We will take all appropriate measures to ensure that your data is processed securely and in accordance with this privacy policy. All the information you provide will be stored on the Administrator’s secure servers.
Where you have been provided with a password allowing access to certain restricted areas of the Site, this password must be kept confidential. You are not authorized to provide the password to any other person.
6. Method of storing, processing and transferring the information provided
Your data will be processed electronically and will, under all circumstances, be protected by appropriate and constantly updated protection systems, and will be kept in a secure and controllable environment.
As a general rule, your personal data will not be transferred or passed on to third parties. Whenever data is passed on, you will be informed in advance, and the identity of the recipients and the purpose of the processing of the data passed on will be communicated to you, so that you can decide whether or not to accept the sharing. The Administrator may communicate your personal data to third parties provided that it has unequivocally obtained your consent for this purpose or when: i. the transmission is made in compliance with a legal obligation, a resolution of the National Data Protection Commission or a court order; ii. the communication is carried out to protect your vital interests or any other legitimate purpose provided for by law.
If you are registered on our Site, you can access, change or delete your personal data at any time by logging into your account, entering your username and password and entering the relevant area.
Unfortunately, the transmission of information over the Internet is not completely secure. Nevertheless, we will take all appropriate measures to protect your personal data. We cannot, however, guarantee the security of the information provided to the Site. Any transmission is at your own risk. Once we have received your information, we will use all the procedures and security mechanisms at our disposal to try to prevent any unauthorized access.
7. Data Protection
The security of your data and your online transactions are very important to us, which is why we guarantee:
- That all data collected online is confidential and will only be used for data management purposes and will not be transmitted, transferred or sold to third parties (individuals or companies) except with the prior and unequivocal consent of its owners; and
- That the security of all transactions is based on a solid platform that meets the necessary security requirements.
The data collected during the registration and booking process will be entered into an SSL (Secure Sockets Layer) Secure Server which will encrypt it (turning it into code). To ensure that your browser is secure, make sure that the padlock icon appears next to the web address or that the address starts with https and not http.
8. Optional nature of data provision
Providing information is always optional. However, any refusal on your part to provide us with your data may make it impossible to process your request or to properly analyze the information you have provided.
9. Data retention
Your personal data will be kept only for the period necessary for the purposes for which they are processed, without prejudice to the rights granted to you under the following paragraph.
10. Your rights
You have the right to ask the Administrator not to process your personal data for marketing purposes. We will inform you, before collecting your data, of our intention to use the data for these purposes. You can exercise your right to object to this processing by filling in the corresponding options on the forms we use to collect your information. You can also exercise your rights at any time by contacting us at customer@localtuktuk.com.
You have the right to access your information. Your right of access may be exercised in accordance with the provisions of national legislation (currently Law No. 67/98 of October 26) and of the European Union applicable to the protection of personal data and, in particular, as of May 25, 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, and its regulations.
- You can also send a written request to the e-mail address info@pfmobility.pt and/or to the address Rua Doutor Gomes Leal, 3ª, 2560-331 – Torres Vedras, Portugal:
Obtain a statement of the origin of your personal data, the purposes and methods of processing, the logic underlying each electronic processing, the details of the processor, the subjects and categories of subjects to whom your data will be provided or who may be aware of them; - Update, correct, add or delete data;
- Cancel, make confidential or block any information that has been processed in violation of applicable laws, including information that does not need to be kept to fulfill the purposes for which your data was collected or subsequently processed;
- Request clarification of the way in which your data is being processed, including clarification of its content, as well as clarification regarding the persons to whom the data has been provided or communicated (except in cases where compliance with such a request is deemed impossible or involves the use of manifestly disproportionate means, taking into account the protected right);
- To object, for legitimate reasons, to the processing of personal data relating to you, even if they are relevant to the purpose of collection or to the processing of personal data relating to you, for the purpose of sending advertising materials or direct sales systems for goods or for carrying out market research or sending commercial advertisements.
To receive the personal data concerning you that you have provided, and to transmit this data to another data controller without the Administrator being able to prevent this; - Obtain the erasure of your personal data, without undue delay, when you withdraw or object to its processing, or when the personal data is no longer necessary for the purpose for which it was collected or processed.
11. Links to other websites
The Site may, from time to time, contain hyperlinks to other Internet sites belonging to our commercial, advertising and associated partners. Please note that if you follow any of the links to those websites, you will be subject to the privacy policies in force on those websites and we cannot be held responsible or liable for those policies. Please consult these privacy policies before submitting any personal data to these websites.
12. Changes to the Privacy Policy
The Administrator reserves the right to update this Privacy Policy at any time, communicating any changes on this Website.
13. Contact(s)
Questions, comments and requests relating to the Privacy Policy and the exercise of the rights granted to you are welcome and can be sent to info@pfmobility.pt or by letter to the following address: Rua Doutor Gomes Leal, 3ª, 2560-331 – Torres Vedras, Portugal. You can consult the list of Directors, appointed by the Director, in the respective section of the Site at www.pfmobility.pt. Last updated: 2021-09-08