After Sales - Nextem
After Sales
If you encounter any difficulties with your vehicle, we have qualified professionals at your disposal who will do everything possible to resolve the issue as quickly as possible.
If you need to request a service, please fill out the form. If you have any questions, please do not hesitate to send an email to service.lisboa@localtuktuk.com.
Warranty
All vehicles are covered by warranty, with the coverage period varying from part to part. You can consult them below. Please note that the information below is for informational purposes only, and it is essential to consult the Warranty Conditions.
Warranty for the vehicle and the following parts for 24 months or 50,000km (whichever comes first):
- Vehicle Chassis
- Motor Controller
- Motor and Powertrain
- Braking System
- Suspension System
- Steering System
- Battery On-board Charger
Warranty for the following parts for 60 months or 100,000km (whichever comes first):
- Lithium Battery
Warranty for the following parts for 9 months:
- Lights and Signals System
Service Locations
If you are not near one of these locations, please send an email to service.lisboa@localtuktuk.com so that we can find a solution.
